Shipping & Returns

Shipping

  • We ship all our products Australia wide FREE OF CHARGE.
  • All products if ordered before 2pm AEST will be sent out the same day of purchase.
  • All products are stocked in our warehouse on the Gold Coast Queensland.
  • Average freight time is 2-5 Days for the east coast of Australia for the west coast can take from 5-10 days we would suggest to use our express option if needed sooner.
  • Express option is available for a small charge of $5 and will be sent on the day of purchase if before 2pm  AEST.
  • Average freight time is 1-3 days Australia wide.
  • International shipping can be arranged please email: info@selfiepro.com.au

Exchanges

  • Products can be exchanged for another item in our range at the cost of original purchased product.
  • The original products must be returned in new condition within 7 days of receiving the product.
  • If you wish to make an exchange, please email info@selfiepro.com.au with your details.
  • This will have to be done within 7 days of purchased product arrival.
  • Products must be sent back in new condition at your own cost.
  • Please email info@selfiepro.com.au for return address.

Returns

  • If you wish to make a return, please email info@selfiepro.com.au Upon receiving and inspecting the goods, your refund will be issued via the same means that you made your original purchase.
  • If you are dissatisfied for any reason. Please contact us, so that we can resolve any problems.  Simply contact us at info@selfiepro.com.au and we will get back to you within 1-24 hours.